Layanan Beli Kembali Perhiasan & Emas ANTAM

BUYBACK GUIDE

In connection with the reduction in operating hours due to the Covid-19 pandemic, as of March 30, 2020, you must contact our customer support first before making a buyback / resale.

Contact us through Live Chat on the ORORI website, call 021-3500452, or WhatsApp on 0822 1000 9898

Wedding Ring Buyback

  1. Buyback program is only applicable for ORORI’s wedding ring (including custom wedding ring), not for wedding ring from other seller/brand
  2. Wedding ring should be in perfect condition/ have no flaw
  3. Buyback program is not applicable for silver and palladium wedding ring
  4. ORORI only receives buyback product with gold base
  5. 50% cut off from invoice price will be applied to diamond-studded wedding ring buyback
  6. Plain wedding ring buyback will be calculated using the effective gold price at the time of item(s) handover
  7. Item(s) handover will be conducted at ORORI’s office located at Gedung 46 Abdul Muis, Jl. Abdul Muis No. 46, Central Jakarta, 10610
  8. For items that cannot be delivered directly to the ORORI office, you can send them using RPX (www.rpx.co.id). Make sure you have confirmed with ORORI staff before sending
  9. ORORI is not responsible for any risks occurring during shipping
  10. Payment will be made 1 – 3 days after the item(s) is received by ORORI, to the seller’s bank which has been agreed by both parties in advance
  11. Item(s) handover must be accompanied with purchasing invoice
  12. Buyback procedure of wedding ring can change from time to time without prior notice

Diamond and Other Products Buyback Besides Wedding Ring

  1. Diamond jewelry, under 1 carat loose diamonds, Design My Own product with under 1 ct diamond, and other products buyback aside from wedding ring will be charged a 25% cut off from invoice price
  2. Buyback programme is applicable for jewelry that was bought in ORORI (including UBS jewelry)
  3. Buyback program is not applicable for jewelry of which the diamond was not bought from ORORI
  4. Buyback program for custom diamond jewelry will be charged 50% cut off from invoice price.
  5. Buybacks for gold jewelry without diamonds will be calculated using the gold price in effect at the time of delivery of the item
  6. Buyback program is not applicable for gold jewelry or custom gold jewelry with diamond with shape and or, name and or, certain wording and or certain emblems.
  7. Buyback program is not applicable for above 1 carat diamonds. But, we will gladly help you to find the right buyer
  8. Buyback program for ORORI diamond jewelry purchased using Kredivo will be charged a 50% cut off from invoice price
  9. Jewelry should be in perfect condition / have no flaws
  10. Buyback for gold jewelries without diamond will be calculated using the effective gold price at the time of the handover of item(s)
  11. Item(s) handover will take place at ORORI’s office located at Gedung 46 Abdul Muis, Jl. Abdul Muis No. 46, Central Jakarta, 10610
  12. For items that cannot be delivered directly to the ORORI office, you can send them using RPX (www.rpx.co.id). Make sure you have confirmed with ORORI staff before sending
  13. ORORI is not responsible for any risks that occur when shipping goods
  14. Payment will be made 1-3 days after the item is received by ORORI to the seller's agreed bank account.
  15. Delivery of goods must be accompanied by a purchase invoice
  16. Procedures for buying back diamonds and products other than wedding rings are subject to change at any time without prior notice'ORORI is not responsible for any risk(s) which occurs during shipping

Precious Metal Buyback

  1. Delivery of goods can only be done on weekdays at the ORORI office in Building 46 Abdul Muis Lt. 3A, Jl. Abdul Muis no. 46, Jakarta Pusat, 10160.
  2. The payment process will be made within 1 (one) working day via bank transfer no later than 18:00 WIB.
  3. The selling price of gold follows the price in effect on the date of sale of gold.
  4. Prices listed on the ORORI website are the prices of precious metals produced in 2020. Regarding prices below 2020, you can calculate the applicable prices with ORORI staff.
  5. The minimum amount of precious metal that ORORI receives is 0.5 gram.
  6. For large sales, you must first confirm with the ORORI staff.
  7. Prices are subject to change without prior notice.
  8. ORORI retains the right to refuse the selling of any precious metal with or without further explanation.
 
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