FREQUENTLY ASKED QUESTION

F.A.Q
PRODUCT
SEARCH

You can find ORORI product through two different ways:

By choosing product category located at the top of the page.
By inserting product’s name in Search box at the top of the page.

F.A.Q
ACCOUNT
CREATION

Should I have an account to purchase ORORI products?

We suggest you to create an account for ORORI web first to simplify order process. By creating an account, you only need to enter your personal data and shipping address once, when you create the account.

What are the advantages of having an account at ORORI?

You can access your shopping history and check your order shipping status. You will also get daily newsletter that gives you update about new products and interesting deals from ORORI.

F.A.Q
PRODUCT
PURCHASES

How to order products from ORORI?

Choose a product and click Buy Now. When you’re done click the cart symbol on top right of the page to review your order details and then click Checkout. Choose your shipping and then payment method. Review your order details once more. When you’re done, click Confirm Order button and wait for confirmation email from ORORI.

If I already have a diamond, can I only buy the jewelry bands from ORORI?

Yes, you can. However, ORORI cannot do either reparation or diamond/gemstone installation if you didn’t buy them from ORORI. ORORI is not responsible if diamond/gemstone size is not compatible with the bands you bought from ORORI.

F.A.Q
PRODUCT
PAYMENT

What are payments methods offered by ORORI?

ORORI provides several payment methods: via banking transfer, Visa/MasterCard, CIMB Clicks, KlikBCA, KlikPay, Mandiri ClickPay, Kredivo, and Mobile EDC.