FREQUENTLY ASKED QUESTION
We suggest you to create an account for ORORI web first to simplify order process. By creating an account, you only need to enter your personal data and shipping address once, when you create the account.
You can access your shopping history and check your order shipping status. You will also get daily newsletter that gives you update about new products and interesting deals from ORORI.
Choose a product and click Buy Now. When you’re done click the cart symbol on top right of the page to review your order details and then click Checkout. Choose your shipping and then payment method. Review your order details once more. When you’re done, click Confirm Order button and wait for confirmation email from ORORI.
Yes, you can. However, ORORI cannot do either reparation or diamond/gemstone installation if you didn’t buy them from ORORI. ORORI is not responsible if diamond/gemstone size is not compatible with the bands you bought from ORORI.
ORORI provides several payment methods: via banking transfer, Visa/MasterCard, CIMB Clicks, KlikBCA, KlikPay, Mandiri ClickPay, Kredivo, and Mobile EDC.
Yes. ORORI collaborates with several banks to provide the installment program.
For domestic shipping, ORORI collaborates with RPX and JNE, for Jakarta regional ORORI use courier service.. For overseas shipping, ORORI use FedEx service.
Product shipping requires 3 (three) days. ORORI will notify you when the product is ready via email, SMS or phone call.
Yes. ORORI will complete your order faster, with an additional charge price of 500.000 rupiahs.
Yes, you can check your product shipping status on MY ORORI page.